Professional Auction Script Software by PHP Pro Bid
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Frequently Asked Questions

Click the "my account" tab in the members area, then click the "manage account" sub-tab. Scroll down to the direct payment settings, then enter your paypal email address, then click the update button at the bottom of the page. Now when you list auctions, select the "paypal" option for direct payment settings.
You need to be sure to set up the callback url in Paypal, so Paypal automatically updates the payment status for auctions paid with direct pay. To do this you will need to log in to your Paypal account, click the "profile" link, then click the "instant payment notification" link. On this page you will need to turn this preference on, and include the below url as the IPN url.
Your buyers will now be able to pay you directly through a paypal pay now button on the SpottyOddy site. This must be completed before listing items, and you must select paypal direct pay for each auction for this to work.
No, for a limited time there are no listing fees.
No, for a limited time there are no End of Auction fees.
Yes, we have implemented SSL Security via Comodo. The registration page and the login page are secured.
You can retrieve your password by clickin on the "Forgot My Password" link on the login page.
There are various reasons as to why your account might be suspended. If your account was suspended, you should have received an email detailing the suspension.
Due to internal security reasons, we do not purge accounts or delete accounts from our database. However, if you want to close your account, then all you need to do is turn off all your email preferences.
Usually we send emails automatically from our system within 60 seconds of your registration. However, if you have not received your confirmation email, it is usually due to spam filters either by your ISP or setting on your computer.

You may want to check your spam or bulk mail folders to see if your activation email was routed there. You should also check to see if admin@spottyoddy.com is allowed in your senders list.

If you receive a "User Name Not Valid" error message upon trying to login this could mean that you have mistyped your user name.
If you have requested a new password via the "forgot password" feature from the login page and it is not working this could be due to a couple of reasons:
  1. If you are using a copy/paste feature on your PC, this does not always work. Try typing the password exactly as it appears in the email you received.
  2. If you refresh or reload the password request page multiple times after submitting for a new password, this could cause your password to be sent multiple times. Only submit once for a new password. Our system will send you an email containing a new password. If it does not come to you in a few moments, then check your spam folder.
Yes you can. Once you sign in with your new requested password, go to the "My Details" section under the Members Area. Click on "Edit Your Personal Information" link. Here you can change your password.
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